Effective date: August 13, 2026
These Terms of Service ("Terms") form a binding agreement between you and Agencica ("we," "us," "our") governing your access to and use of the Agencica platform, including our website, application, and any related services (collectively, the "Service"). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you're signing up on behalf of an agency, company, or other organization, you represent that you have the authority to bind that organization, and "you" refers to both you individually and that organization.
You must be at least 18 years old to use the Service. By using the Service, you represent that you meet this requirement and that you have the legal capacity to enter into this agreement.
Agencica is a software platform for creative and social media agencies to manage clients, tasks, content approval workflows, and billing. We continuously develop the Service and may add, modify, or remove features, and may impose limits on certain features or restrict access to parts of the Service, at any time, with reasonable notice where the change is material.
You're responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, including actions taken by team members you invite. You agree to notify us promptly of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that provide false information during registration.
New organizations receive a free trial period as described at signup. We may change the length or availability of free trials at any time for new signups without affecting trials already in progress. At the end of the trial, continued access requires an active paid subscription; if no valid payment method is on file, your account will be restricted to a read-only or locked state until you subscribe, without deletion of your data.
Paid subscriptions are billed in advance on a recurring basis (monthly or annually, as selected) through our payment processor (Stripe). By subscribing, you authorize us to charge your chosen payment method on a recurring basis until you cancel. Fees are quoted and charged in U.S. dollars unless stated otherwise. Except where required by law, fees are non-refundable, including for partial billing periods. We may change our pricing; for existing subscribers, we'll provide at least 30 days' notice before a price change takes effect on your next billing cycle.
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period, and you'll retain access until then. We do not provide prorated refunds for early cancellation.
You retain all ownership rights to the content, files, and data you or your team upload to the Service ("Your Content"). You grant us a limited license to host, store, process, and display Your Content solely as necessary to provide and improve the Service. You're solely responsible for having all necessary rights to any content you upload, including client-provided materials, and for your organization's compliance with any obligations owed to your own clients regarding their data.
You agree not to: (a) use the Service for any unlawful purpose or in violation of any applicable law; (b) upload or transmit viruses, malware, or other harmful code; (c) attempt to gain unauthorized access to the Service, other accounts, or our systems; (d) interfere with or disrupt the integrity or performance of the Service; (e) reverse-engineer, decompile, or attempt to extract the source code of the Service, except where permitted by law; (f) resell, sublicense, or white-label the Service without a separate written agreement with us; or (g) use the Service to store or transmit content you don't have the rights to use.
Each subscription tier includes specific usage limits (team members, clients, storage, and other quotas as described on our pricing page). If you reach a limit, you may need to upgrade to a higher tier to add further resources of that type; we will never delete existing data solely because a limit has been reached or exceeded through a downgrade.
The Service integrates with or relies on third-party providers (including Supabase, Vercel, Stripe, and Resend) to operate. We're not responsible for the availability, performance, or acts or omissions of these third parties, though we select and monitor them carefully.
You may close your account at any time. We may suspend or terminate your access to the Service, with notice where practical, if you materially breach these Terms, fail to pay applicable fees, or if required by law. Upon termination, your right to use the Service ends immediately; we'll retain your data for a limited period as described in our Privacy Policy before deletion, unless you request earlier deletion or we're required to retain it longer by law.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AGENCICA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold Agencica harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Service, Your Content, or your violation of these Terms or any applicable law.
These Terms are governed by the laws of Sri Lanka, without regard to conflict-of-law principles, except where mandatory local consumer protection laws in your jurisdiction provide otherwise.
We may update these Terms from time to time. We'll notify active subscribers of material changes by email at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Agencica regarding the Service.
Questions about these Terms? Contact us at support.agencica@gmail.com.